Apple Guideline 5.1.1 Rejection: Mandatory Account Deletion Requirement

The Strict Mandate of Guideline 5.1.1(v)

Since June 2022, Apple strictly enforces Guideline 5.1.1(v) - Legal: Account Deletion: "If your app supports account creation, you must also offer account deletion within the app."

3 Common Traps Causing Rejections

1. Redirecting to an external web contact form or support email: Apple rejects flows where users must manually email support.
2. Offering temporary deactivation only: Account deletion must be permanent and irreversible, purging personal data in compliance with GDPR.
3. Hidden or hard-to-find deletion buttons: The option must be clearly discoverable in user profile/settings.

Implementing Compliant Deletion in Capacitor

Provide an explicit confirmation dialog with password verification or biometric check:

export const handleDeleteAccount = async () => {
  const confirmed = confirm("Are you sure you want to permanently delete your account and all associated data?");
  if (!confirmed) return;

  try {
    await api.delete('/user/account');
    await clearLocalStorageAndTokens();
    router.push('/login');
  } catch (error) {
    alert("An error occurred while deleting your account.");
  }
};

If your service is subject to statutory retention obligations (e.g., accounting/tax laws), state this clearly in review notes and privacy terms.